Home of Healing Crystals
About Us
Welcome to Neelkanth Crystal & Jewels – a sacred space where the healing power of nature meets soulful intention.
Life is a journey filled with its own unique rhythms — peaks and valleys, stillness and storms. Just like us, nature travels through its own winding paths. Whether it’s the silent strength of mountains, the flow of rivers, the depth of oceans, or the quiet wisdom of trees, every element in nature carries a story — a memory etched in time. Crystals and stones are no different. Formed over centuries through intense natural processes, each crystal holds the energy of the Earth’s journey. Their colors, shapes, and textures echo the transformative power of nature, and just like us, they evolve through their own sacred cycles.
At Neelkanth Crystal & Jewels, we honor this deep connection between nature and human experience. Since our inception in 2009, our journey with crystals has been rooted in personal exploration and spiritual growth. Before sharing crystals with the world, we first invited them into our own lives — learning, observing, and experiencing their effects firsthand. Over time, our passion evolved into deep study, and we became certified crystal healers. With over a decade of experience, we have gained insight not only into the physical and energetic properties of crystals, but also how they can guide us through life’s ups and downs.
We believe that crystals don’t just find owners — they find homes. Each piece we offer is hand-selected with intention and care, either chosen by us personally or sourced from trusted suppliers who share our values. Every crystal is cleansed and charged with high vibrational energy, ready to support you in your healing and growth.
At Neelkanth, we do more than sell crystals — we form meaningful connections. We listen, we guide, and we help our customers discover what resonates with them on a soul level. Whether you're a seasoned crystal enthusiast or just beginning your journey, we’re here to support you every step of the way.
Let the crystals speak to you — and may they be companions on your path to balance, healing, and self-discovery.
Contact Us
Got any questions about our products ?? Want to know more about Crystal Healing ?? Want to Visit out Store (Appointment only) ??
Our Terms of Service
The Way we like to deal with our customers
Terms of Service
Effective Date: 01/01/2015
Website: www.neelkanthcrystals.com
Business Name: Neelkanth Crystals
ABN: 40580504131
Location: Clyde North, Victoria, Australia
1. Acceptance of Terms
By accessing or using this website, you agree to be bound by the following Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
2. Products and Descriptions
We offer natural crystals, minerals, and related items. While we strive to display products as accurately as possible, we cannot guarantee that your screen’s display is accurate. All descriptions, images, and prices are subject to change without notice.
We do not make any guarantees about the metaphysical or healing properties of crystals. All products are sold for decorative or personal use only.
3. Orders and Payment
All prices listed are in AUD (Australian Dollars) and are inclusive of GST (if applicable). We accept secure payments via third-party gateways such as PayPal or Stripe.
Once an order is placed, you will receive an email confirmation. We reserve the right to cancel or refuse any order for any reason, including limitations on quantities or errors in pricing or product information.
4. Shipping and Delivery
We ship Australia-wide using reliable postal and courier services. Estimated delivery times are provided as a guide only and are not guaranteed.
Shipping costs and delivery options will be displayed during checkout.
We are not liable for delays or damages caused during transit, but we will assist you in resolving any shipping-related issues.
5. Returns and Refunds
We comply with the Australian Consumer Law.
You may request a return or exchange if the item is:
Faulty or damaged on arrivalNot as described on our website
To be eligible for a return, please notify us within 7 days of receiving your order. You must provide proof of purchase and photos of the issue.
Change-of-mind returns are not accepted for hygiene and energetic reasons.
6. Intellectual Property
All content on this website (text, images, logos, designs) is the property of Neelkanth Crystals and protected under Australian copyright laws. You may not reproduce, duplicate, or exploit any part of the website without our express written consent.
7. Limitation of Liability
To the maximum extent permitted by law, Neelkanth Crystals is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website.
Crystals are not a substitute for medical advice, treatment, or diagnosis. Always consult a qualified healthcare professional for health issues.
8. User Comments and Feedback
If you send us any reviews, suggestions, or other materials, you grant us permission to use, reproduce, or publish them without restriction or compensation.
9. Prohibited Conduct
You agree not to:
Use the site for unlawful or fraudulent purposesUpload or transmit viruses or malicious codeAttempt to breach security or interfere with our website’s operation
Violation of these terms may result in termination of your access.
10. Governing Law
These Terms are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria.
11. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of the updated terms.
12. Contact Information
For any questions regarding these Terms of Service, please contact us at:
Email: jahnavi@neelkanthcrystals.com
Phone: 0430 022 652
Mailing Address: 31 Picnic Avenue, Clyde North, VIC 3978
Our Privacy Policy
We take Seriously
Privacy Policy
Effective Date: 01/01/2015
Website: www.neelkanthcrystals.com
Business Name: Neelkanth Crystals
ABN: 40580504131
Location: Clyde North, Victoria, Australia
1. Introduction
At Neelkanth Crystals, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. What Information We Collect
We may collect the following types of personal information when you visit or make a purchase from our website:
Full name
Email address
Shipping and billing address
Phone number
Payment details (processed securely via third-party providers)
Order history and preferences
Website usage data (via cookies and analytics tools)
3. How We Collect Information
We collect personal information directly from you when you:
Place an order through our website
Sign up for our newsletter or mailing list
Fill out contact forms or communicate with us
Participate in promotions or giveaways
Browse our website (via cookies and analytics tools like Google Analytics)
4. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate order updates and customer support
Improve our products, services, and website experience
Send marketing emails (only with your consent)
Comply with legal obligations
5. Disclosure of Information
We do not sell or rent your personal data. We may share your information with trusted third parties only when necessary, including:
Payment gateways (e.g., PayPal, Stripe)Shipping and logistics providers (e.g., Australia Post)IT and website service providers (e.g., hosting, analytics)Legal or regulatory authorities when required by law
6. Cookies and Analytics
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings in your browser.
We also use third-party tools like Google Analytics to collect anonymous data about how visitors use our website.
7. Data Security
We take reasonable steps to protect your personal data from misuse, interference, and unauthorized access. All transactions are encrypted using SSL (Secure Socket Layer) technology.
8. Accessing and Updating Your Information
You may request access to the personal information we hold about you and request corrections if needed by contacting us at jahnavi@neelkanthcrystals.com.
9. Opt-Out / Unsubscribe
You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the email or by contacting us directly.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.
11. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: jahnavi@neelkanthcrystals.com
Phone: 0430 022 652
Mailing Address: 31 Picnic Avenue, Clyde North, VIC 3978
🔐 Data Deletion Request
At Neelkanth Crystals, we respect your privacy and are committed to giving you control over your personal data.
If you have created an account, interacted with our website, or shared personal information and wish to delete your data, you can request it by contacting us via:
📧 Email: jahnavi@neelkanthcrystals.com
📞 Phone: 0430 022 652
Please include:
Your full name
Email address associated with the account
A brief message requesting data deletion
Once we verify your identity, we will process your request and delete your data from our systems within 14 business days, unless we are legally required to retain it.